Privacy Policy
HEXAR DIGITAL PLT (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
1. Personal Data We Collect
We may collect and process the following personal data, including but not limited to:
- Full name
- Identification number (IC / NRIC)
- Vehicle registration number and vehicle information
- Contact number
- Email address
- Payment and transaction information
- Any other information provided during the quotation or purchase process
Payment information is processed securely via our authorised payment gateway providers. We do not store full payment card details on our systems.
2. Use of Personal Data
Your personal data may be used for the following purposes:
- Generating insurance quotations
- Issuing and administering insurance policies
- Processing payments and transactions
- Providing customer support and service communications
- Sending renewal reminders for upcoming insurance expiries
- Cross-selling or informing you of other relevant insurance products and services
- Compliance with legal, regulatory, and insurer requirements
3. Disclosure of Personal Data
We may disclose your personal data to third parties only where necessary, including:
- Licensed insurance providers and underwriters
- Related service vendors such as road tax service providers or extended warranty partners
- Payment service providers for transaction processing
- Regulatory or legal authorities where required by law
All third parties are required to handle your personal data in accordance with applicable data protection laws.
4. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or misuse.
5. Data Retention
Personal data will be retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
6. Your Rights
You may request access to, correction of, or deletion of your personal data, subject to applicable legal and regulatory requirements.
7. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at: